Slow internet can come from your ISP connection, Wi-Fi signal, congestion, the device itself, background traffic or the destination service.
Quick answer
Measure first, then troubleshoot. Run a speed test near the router, compare Wi-Fi with Ethernet if possible, and check whether the problem affects one device or every device.
How to troubleshoot
- Confirm whether the issue affects one device or multiple devices.
- Run a fresh connection test before changing settings.
- Check the router, signal strength and internet status separately.
- Make one change at a time and test again.
Why this matters
Good troubleshooting separates local device problems, Wi-Fi problems, router problems and ISP problems. That prevents unnecessary resets and makes it easier to explain the issue to support.
Use Net Status
Run a browser test now or use the Android app for deeper connection diagnostics.